Contact Us
Need a hand? Our support team is ready to assist with questions, account-related issues, technical concerns or general feedback. Contact us by live chat, email or phone for fast, practical help. For verification or payment matters our payments team can advise, while affiliate and general enquiries are handled by dedicated contacts. We aim to respond promptly, explain next steps clearly and help you get back to playing with confidence. We can also help with responsible gambling tools and security checks.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email, available 24/7) |
| General enquiries | [email protected] (general questions) |
| Affiliate enquiries | [email protected] (partner team) |
| Phone | +44 20 7946 5823 (phone support) |
| Working hours | Mon - Fri, 09:00 - 18:00 (UK time) |
Email Support
Email is our preferred contact method for detailed requests, account queries or cases requiring documents. Please send your message to [email protected], include a clear subject line, your account ID where relevant and any supporting attachments. Providing up-to-date contact details helps us process enquiries without delay and obtain any further verification swiftly.
Submit Your Inquiry
Response Time
Support response times: most enquiries are answered within one business day. Simple requests via live chat or email are usually handled quickly; telephone callbacks are fast too. Complex matters such as KYC, disputed withdrawals or fraud investigations may take longer while we gather information, and response times depend on the nature of the issue. We aim to keep you informed throughout.
Feedback
Got feedback for Loadsa Bingo? We’d love to hear it. Share suggestions, ideas or issues so we can make the site easier to use and more enjoyable to play. All feedback is reviewed carefully by our team and helps shape product updates, promotions and customer support. Send your thoughts via live chat or email and we’ll consider every comment when improving the service.