Responsible Gambling

At Loadsa Bingo we are committed to safer gambling and to keeping play controlled and enjoyable for everyone. We place player safety at the centre of how we operate and provide clear tools and guidance so you can manage your activity. If you ever feel play is becoming a problem, we encourage you to use the measures below and to contact our support team for help.

Our player protection principles

We aim to protect vulnerable customers, prevent underage play and promote informed decision making. We will act if we identify signs of harm and we expect customers to play responsibly. Our approach balances customer choice with robust safeguards that help you stay in control.

Activity-control tools

We provide a range of easy-to-use tools so you can set your own boundaries. These are available from your account settings and can be changed at any time subject to any cooling-off periods where applicable.

Deposit limits

You can set daily, weekly and monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced instantly. Increases may be subject to a waiting period to help ensure decisions are made with care.

Loss limits

Loss limits allow you to cap the total amount you can lose over a chosen period. This is useful if you want to limit risk rather than the size of individual deposits. Please note that loss limits are applied in line with our account monitoring processes.

Time limits and account breaks

If you want a short break, you can set a time-out for a fixed period. Time-outs suspend access but allow you to return once the period ends. For longer breaks, consider self-exclusion which closes your account for an extended period.

Self-exclusion

Self-exclusion is a formal way to take a break from gambling. You can self-exclude for set periods, and our team will prevent login and new deposits during that time. We also support registration with national self-exclusion schemes where available.

Recognising signs of problematic behaviour

Look out for changes in mood, spending more than planned, chasing losses, borrowing to play or neglecting work and relationships. If these occur, consider using limits, taking a break or seeking support. Our team can offer guidance without judgement.

Tips for staying in control

Set a budget before you play and stick to it, use deposit and loss limits, avoid gambling when stressed or under the influence of alcohol, and take regular breaks. Treat gambling as entertainment rather than a way to make money.

Professional help and support organisations

If you need extra support, contact recognised organisations such as GamStop, GamCare or the National Gambling Helpline. For immediate assistance from us, use live chat in the site or email [email protected] and our team will guide you to the right help.